I was never so mistreated in my life, I enter the building and as in any federal building you need to go throught a security check, the officer received me with a very rude tone almost screaming at me, " Where are you going to?" after I answer Social Security Office, he proceeded with the very rude tone, seams to me that he was mad at me or trying to intimidate me, he proceed to give me instructions, I was already nervous, I'm not used to be treate like that, so I forgot to take out my shoes , and was going to pass throught the metal detector , when once again he scream " what did I told you to do? " I'm a petite woman he stood right in front of me, a told and big white guy looking down at me confronting me with his eyes, I was scared , finally I took off my shoes and proceed to the elevator, shaking and almost crying , a very kind men told me the floor where the office was, and once in there everything went just well , there was no line the lady that helped me was very helpful and kind, in 5 min I was out of there, so if you ever need to go in that building be ready to be strong and prepare to deal with agresive, rude people.
The woman that interviewed me was extremely unprofessional. She had a blanket was behaving as if she was at home on her couch. I'm pregnant and had to use the restroom, she took her time sipping her drink in between typing and had side conversations with co- workers that were non related to the interview. She was gossiping. She was Hispanic and was speaking Spanish to her co-workers, yet she spoke in English to my Spanish speaking mother to be spiteful. I am disabled but she seemed to have her own opinion of my diagnosis and acted as if she was giving me benefits from her bank account. They need to have someone monitor these people. They are abusing disabled people. They are unprofessional.
I waited 15 min with number. Nice people working, very usefull. In 5 min everything was done. I'm grateful.
The longest part of my visit was the checking in line other than that it went smooth. It was a good experience for me. I would recommend you go early and all should go well.
Honestly, if I could give anything less than 1 star I would. This place is absolutely horrible. I have received a letter in the mail to come in and so I did. Once called up to the window, the lady was super rude and would not listen to what I had to say to her. She kept repeating the same thing to me and would not let me explain my situation. I had spoken to two people prior to my visit and none of them even mentioned what this lady mentioned to me. Every person kept giving me misleading information. Afterward, a man that worked there came up to her to speak with her and she put her hand up for me to stop talking so that she can discuss something with this man. She even went to the extent of telling this man to explain to us what she was saying because "we just don't seem to understand." That was horrible service and I don't understand how someone working to assist people all day can be so rude and disrespectful as she was. If you can avoid coming to this location you definitely should.
Social Security Administration is a US Local Government Office based in Newark, New Jersey. Social Security Administration is located at 970 Broad St Room 1035, Newark, NJ 07102, USA.
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