People complaining of the same issue. Front desk staff surely know this is an issue and yet they kept acting surprised. Come on management— get this fixed!
Keys!!! I had to come down three times because the keys they gave me didn’t work. Happened again the second day when I forgot my room key. And every time I was in the lobby I heard multiple
the receptionist (a tall lady) is rude and showed her impatient when she check me in (probably because I am Asian) . the key card she made for me doesn't work and she was unhappy when I went back to ask redo the key card. then the key card worked for my room but I found later that it didn't work for the side entrance where my car were parked. I went back to her and she told me that the hotel system had problem so all side entrance has problem with the key cards. I insisted to redo the key card and she did very unwillingly, It then worked for the side gate immediately.
The pros of this hotel— the staff working the bistro are awesome! Usually it’s a one man band managing bar, food etc— each person I encountered was super friendly and efficient.
Just spent a night there. Great staff, clean room good restaurant and long-term parking and shuttle services to the airport across the street. Planning on staying one night on return from Europe.They even gave us late check out. We're definitely going to stay here again when using Liberty Airport.
The hotel is closed to airport but please do not rely one their shuttle bus, I waited in airport for their shuttle bus for almost one hour but still not see their shuttle then we had to beg another hotel shuttle to give us a ride back!
The phone ringing in the midnight at 2am! twice!
The rooms are very comfortable. There breakfast was delicious. The bar is only open till 10pm. The staff is very friendly and helpful. The hotel feels very safe. I would stay again
This hotel is the worst hotel that I have experienced comparing with all other excellent Marriott hotels.
The cons- the rooms are a bit tired for the price.
Big complaint- they have a serious issue with room
Location is close to airport. Staff is fantastic. Restaurant staff superb. Rooms are ok. Location is industrial looking but that's true for all airport locations. I like this hotel because the staff is great and the good is very good.
Courtyard By Marriott Newark Liberty International Airport is a US Gym based in Newark, New Jersey. Courtyard By Marriott Newark Liberty International Airport is located at US-1 & US-9 Truck, Newark, NJ 07114, USA.
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